Account & support · Updated
Check the relevant guide
Search this knowledge base and the FAQ first. Try refreshing FieldForge if a recently added tool or setting is missing.
Choose a request type
Open Support and choose Bug report, Feature request, or General help. Include a short, specific subject and your account email.
Describe the outcome
For a bug, give the steps, expected result, actual result, and exact error. For a feature, explain the job you want to complete and how the current workflow gets in the way.
Add useful context
Include the affected page and your device/browser. Keep precise farm locations and private documents out of the report unless they are needed and you intend to share them. Check Product updates for released improvements.
Before you rely on the result
Never send passwords, payment-card details, or one-time sign-in codes. Submitting a request does not mean the feature is approved or the issue is already fixed.