FieldForge Help

Find your online store, products and orders

Open your restored store manager and find the catalog and orders already saved to your account.

Account & support · Updated

  1. Open Online store

    On desktop, choose Online store under Daily work. On mobile, open More and choose Online store. Sign in with the account that owns your storefront.

  2. Review the saved storefront

    Overview shows your existing store name, publication state and saved Stripe connection status. Published stores have a View public store catalog link.

  3. Open Store settings

    Choose Store settings in the store toolbar, Manage store settings on Overview, or Open store settings in the main Settings page. Edit your store name, description, contact details, fulfillment options, tax rate, fee, instructions and catalog visibility, then choose Save store settings. Your saved store address and Stripe recipient are kept unchanged.

  4. Manage products

    Open Products to review existing products and event tickets. Edit the name, description, price or catalog visibility. Add product creates a standard product; existing ticket dates, waiver settings and inventory/provider links are preserved when you edit a ticket.

  5. Find customer orders

    Open Orders to view the latest 100 customer orders and their recorded fulfillment and payment states. These are not supplier purchase orders.

Before you rely on the result

Online checkout, ticket issuance, waivers, refunds and Stripe account onboarding are not restored yet. The public page is a catalog only and does not issue purchases or reservations.

The saved Stripe status is not a live payment-readiness check. FieldForge membership checkout is separate from store payments.

No records are duplicated or deleted when you open the store manager. If a store is missing, verify the owning account before creating replacements.

Open Online store