FieldForge Help

Manage a subscription or restore a purchase

Find the right billing controls for a web or app-store purchase.

Account & support · Updated

  1. Open Membership

    Choose Membership from the account menu, or More on mobile. Review your current plan, status, and feature access.

  2. Manage a website purchase

    For a subscription purchased on the website, choose Manage web billing and use the hosted billing portal to manage that subscription.

  3. Restore an app-store purchase

    In the native app, use Restore Purchases with the Apple or Google account that made the purchase. Manage an app-store subscription through that store’s subscription settings.

  4. Report mismatched access

    If the plan and available features disagree, submit a support request with the purchase source, plan name, and error. Do not include card details, passwords, or verification codes.

Before you rely on the result

The public demo and help center are available without signing in. Subscription changes, cancellation terms, and trial dates are shown in your billing account.

Open Membership